Support
Get help from real engineers.
No tickets, no auto-responders, no first-line bots. Pick the channel you prefer and you'll be talking to someone who actually built the product.
Online now, median reply under 10 min
Fastest
Telegram
@vaultproxies
Best for quick questions, urgent issues, account-specific debugging. Median reply under 10 minutes on weekdays.
Open Telegram
Community
Discord
discord.gg/udp
Best for community help, share code with fellow operators, get notified on new features. Active 24/7.
Open Discord
Async
Email
[email protected]
Best for billing, custom contracts, partnerships, anything you'd want a paper trail for. Reply within 24 hours.
Open Email
What you can expect
< 10 min
Telegram median reply
< 24 h
Email median reply
99.9%
Tickets resolved on first reply
No bots
Real engineers, not first-line
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Half the questions we get are already answered here.